Legal

Terms of Service

By installing Daacreators Helpdesk, you agree to these terms governing the use of our ticketing infrastructure provided by DAA Creators.

1. Billing & Subscription

All billing is securely processed through the Shopify App Store. Charges are non-refundable once processed. Uninstalling the app from your Shopify Admin may automatically cancel your subscription.

2. Merchant Responsibility

You are responsible for the content of communications sent through the system. Daacreators Helpdesk acts as a passive conduit for your support communications and internal documentation.

3. System Liability

The App is provided "as is." While we maintain high availability standards, DAA Creators is not liable for loss of support data, missed customer inquiries, or store downtime.

4. Governing Law

These terms are governed by the laws applicable to DAA Creators' jurisdiction, ensuring standard commercial protections for both parties.