Ticket management
Track and organize customer requests with statuses, priorities, and categories. Link tickets to orders for complete context.
Stop Losing Sales to
Slow Customer Support.
Live chat widget, email support, ticket management, and order linking—all in one helpdesk for your Shopify store.
Workflow
Get Started in 2 Simple Steps
01
Install the App
Install securely from the Shopify App Store in one click.
02
Start Supporting Customers
Manage tickets, respond faster, and resolve issues efficiently.
App Features
Built for Fast Resolution
Team collaboration
Assign tickets to agents, add internal notes, and manage permissions. Keep everyone aligned without external tools.
Email replies
Customers reply to tickets via email. Responses sync automatically - no portal login required.
Automation rules
Auto-assign tickets based on conditions, add tags, and update statuses without manual work.
Response templates
Save common responses and reuse them. Track which templates work best with usage analytics.
Analytics & reporting
Monitor response times, resolution rates, agent performance, and ticket trends with detailed analytics dashboard.
Predictable Scaling
Transparent pricing for every stage of your Shopify business.
Basic Plan
14 Day Free Trial$3.99/mo
Perfect for small stores getting started with support
✓ 100 tickets/mo
✓ 20 templates
✓ 2 agents
✓ 2MB file limit
✓ Email Support
✓ Watermark
Pro Plan
$19.99/mo
Advanced features for growing businesses
✓ 1000 tickets/mo
✓ 50 templates
✓ 10 agents
✓ 5MB file limit
✓ 10 automations
✓ Advanced Analytics
✓ Email Support
✗ Watermark
Enterprise Plan
$49.99/mo
Complete solution with automation and priority support
✓ Unlimited tickets/mo
✓ Unlimited templates
✓ Unlimited agents
✓ 10MB file limit
✓ Unlimited automations
✓ Advanced Analytics
✓ Priority Support
✗ Watermark
Ready to streamline your support?
Join Shopify merchants using Daacreators Helpdesk to manage customer inquiries efficiently.
Get Started on Shopify